IT Support & Service Desk

Local Service desks across the Nordics

We run local and regional service desks across the Nordics to stay close to your users. That means faster help, better understanding of your needs, and support that scales with your business.

Case Management without license costs

Our service is built on proven ITIL practices and delivered through our own case management platform, designed to make things easier, not more expensive. There are no added license fees, and you get full access to the portal to:

• Submit, track, and update tickets
• View and modify documentation

• Generate real-time reports

A single point of contact 

When something goes wrong, the last thing you want is to chase different vendors for answers. With Iver’s Single Point of Contact (SPOC) service, you don’t have to. 

We coordinate with internet providers, third-party vendors, and internal teams to make sure everything runs smoothly. And with support based on the SIAM (Service Integration and Management) model, you get consistent service even when multiple providers are involved.

And your users will always know where to turn.