Future-proof IT that meets the financial sector’s compliance requirements

As a rapidly growing financial actor under the supervision of the Swedish Financial Supervisory Authority, Borgo needed an IT partner capable of combining security, stability, and innovation. When the DORA regulation came into force in 2023, Borgo entered a close partnership with Iver. 

Borgo is a modern Swedish mortgage company challenging the market with secure home loans and savings accounts with deposit guarantees. Mortgages are distributed through well-known partners, including ICA Banken, Ikano Bank, Sparbanken Syd, Söderberg & Partners, and Ålandsbanken, while all credit decisions as well as loan management are fully handled by Borgo. 

Challenge

As the DORA regulation began to take shape, pressure increased on financial actors not only to ensure robust IT operations but also to demonstrate operational resilience. For Borgo, this created a need for an IT partner who could support the company in:

• meeting the financial sector’s rigorous regulatory requirements 

   

• enabling continued growth without compromising security 

   

• strengthening processes and routines for security, continuity, and governance 

   

• supporting the planning of a long-term cloud strategy

At the same time, Borgo sought a proactive end-to-end provider capable of flexibly developing and implementing modern services – with a deep understanding of the high demands of the financial sector. 

Solution 

Borgo had an early, clear cloud-first objective and chose Iver as a partner to realize this strategy in a secure and controlled way. Together, they have built an IT environment that combines the flexibility of the cloud with high security and full traceability. 

Today, Iver delivers a comprehensive solution covering Borgo’s cloud services, with the Microsoft ecosystem at its core. Managed Microsoft 365 services provide Borgo with a modern and efficient platform, offering full control over users, data, and processes. 

 Security is built in from the ground up. SOC services monitor the environment around the clock, ensuring that threats and incidents are quickly identified and handled. Together with SaaS Backup for cloud-based data protection, this creates an operational environment that is both secure and audit-ready. The delivery is complemented by established processes for monitoring, change management, and incident response. 

A crucial part of the solution is the organization behind the delivery. Borgo has a dedicated customer team at Iver, including a proactive and highly skilled Technical Account Manager (TAM) who serves as a single point of contact. This ensures short lead times, rapid issue resolution, and a partner that stays one step ahead. 

 “What truly makes a difference in our daily operations is the end-to-end delivery: a dedicated customer team with a proactive TAM who knows our environment, SOC services that catch anomalies in real time, and a working model that minimizes lead times. The result is a stable and future-proof platform where we can focus on developing the business – with full confidence that security, compliance, and efficient operations are always in place,” says Eric Ljungblom, IT Operations Manager at Borgo. 

Results 

The partnership has provided Borgo with a secure and future-proof IT environment, enabling continued growth in a regulated market. The cloud-first strategy, combined with Iver’s expertise in cybersecurity and operations, has resulted in a clearly organized environment with full traceability and 24/7 monitoring through SOC services. 

With Iver’s support, Borgo meets DORA requirements and operates an IT environment capable of handling rapid growth while complying with stringent regulatory demands.